FAQs

Q:Why is my suction cup falling off?

A:Regarding the bird feeder drop problem:
Due to the static electricity generated by road transportation, the suction cup will attract dust.
This can cause the bird feeder to fall.
You can try wiping the suction cup with a damp rag. (We recommend adsorption on a smooth ceramic wall or glass surface)
This step can effectively reduce the probability of the bird feeder falling.

Q:How can I change the location of my bird feeder?Suction cups are very difficult to remove. I have tried hot water/soapknife method. Any suggestions?

A:Find something thin and flat and slide it under the suction cups - they will release easily. also lift the bird feeder and it will come off the suction cups then it may be easier to remove the suction cups

Q:Why is my hummingbird feeder leaking?

A:1. Vacuum negative pressure design, it may be that the gasket is not tightly fitted, please check and tighten. We have included an instruction manual.
2. The feeder is relatively fragile (designed for hummingbirds), which may cause irreversible damage invisible to the naked eye during transportation. If you find any problems, please contact our after-sales team in time.